Frequently asked questions
Answers to common questions about launching and running a card program on the platform.
What is BIN sponsorship, and do you provide it?
A BIN (Bank Identification Number) is the range that ties a card program to a sponsoring bank on the card networks. We help programs that don't already have one get connected with a sponsoring bank so they can issue cards under a compliant BIN.
How fast can we launch a card program?
Most teams move from sandbox integration to a live program in a matter of weeks, not quarters, since issuing, card management, and reporting are already built and connected to the networks.
Do you support 3DS authentication?
Yes. We support EMV 3DS 2.x with risk-based, frictionless authentication flows, meeting PSD2 Strong Customer Authentication requirements.
What does "Cloud Native" mean for this platform?
The platform runs on elastic, multi-region infrastructure designed to scale with transaction volume and stay resilient without manual capacity planning on your side.
How is fraud and platform risk handled?
Transactions are scored in real time against risk signals, with monitoring and alerting across the platform so unusual activity gets flagged before it becomes a loss.
Do you work with both banks and fintechs?
Yes. The platform is built to serve both regulated banks running their own programs and fintechs that need issuing infrastructure without building it in-house.
Ready to launch your card program?
Tell us about your use case and we'll walk you through the platform.